Privacy Policy

Last updated: August 2026

Leago Academy ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and AI education platform.

1. Information We Collect

• Account Information: First name, last name, email address, and a hashed password.
• Educational Information: Grade, curriculum, subjects, topics, and learning progress.
• AI Tutor Conversations: Chat messages and AI responses are stored to provide continuous, personalised tutoring and to improve the service.
• Usage Data: Page visits, feature usage, and interactions with the platform.
• Payment Information: We do not store credit card details. Payments are processed via Paystack, and we receive only the transaction reference and status.
• Cookies and Analytics: We use cookies and Google Analytics to understand site usage and improve user experience. You can control cookies through your browser settings.

2. How We Use Your Information

• To provide and personalise the AI Tutor experience.
• To manage your account and subscription.
• To communicate with you about your account, updates, and support.
• To improve our platform through analytics and feedback.
• To comply with legal obligations under South African law (POPIA).

3. Third‑Party Services

• Paystack: Processes payments securely. We do not store payment details.
• DeepSeek AI: Provides the AI model powering the tutor. Your messages are sent to DeepSeek to generate responses.
• Google Analytics: Tracks website usage to help us improve the user experience.
• Google AdSense: May display advertisements. Google’s privacy policy applies to their ads.

4. Children’s Privacy

Leago Academy is intended for learners, many of whom may be under the age of 18. We do not knowingly collect personal information from children under 13 without the consent of a parent or legal guardian. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us, and we will take steps to delete such information.

5. Data Retention and Deletion

We retain your account information and stored learning/chat data for as long as your account is active. If you request account deletion, we will permanently delete your personal data within 30 days of the confirmed request, except information that must be retained for legal, security, fraud‑prevention, or transaction‑record purposes.

6. Security

We take reasonable measures to protect your information from unauthorised access, alteration, or destruction. These measures include encryption, SSL technology, and access controls. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

Under South African law (POPIA), you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Request deletion of your information.
• Withdraw consent at any time (where we rely on consent).

To exercise these rights, please contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: [MY REAL SUPPORT EMAIL]

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